CLINIC LOCATIONS Steadman Hawkins Clinic in Vail, Co. 181 West Meadow Drive, Suite 400 Vail, CO 81657 Phone: (970) 476-1100 Fax: (970) 479-5835 Map and Directions Steadman Hawkins Clinic in Breckenridge, Co. 555 South Park Plaza II Breckenridge, CO 80424 Mailing Address: P.O. Box 4955 South Park Plaza Breckenridge, CO 80424 Phone: (970) 453-5585 Fax: (970) 453-9673 Map and Directions Steadman Hawkins Clinic in Frisco, Co. 360 Peak One Drive, Ste. 340 Frisco, CO 80443 Phone: (970) 668-6760 Fax: (970) 668-6761 Directions Steadman Hawkins Clinic in Denver, Co. 8200 E. Belleview Ave. Englewood, CO 80111 Phone: (303) 694-3333 Fax: (303) 694-9666 Web Site: www.shcdenver.com Map and Directions Steadman Hawkins Clinic of the Carolinas 333 S. Pine Street Spartanburg, SC 29302 Phone: (864) 515-7500 Fax: (864) 515-7501 Web Site: www.steadmanhawkinscc.com Map and Directions OFFICE HOURS Monday through Friday: 8am - 5pm Closed Saturday, Sunday & Holidays APPOINTMENT & SCHEDULING All scheduling of office visits is done by the Reception Desk. All scheduling of surgeries is done by the appropriate doctor’s nurse or physician’s assistant. Except in the case of emergencies, it is not our policy to see patients without an appointment. Our doctors fill their schedules well in advance with, in some cases, people who have waited months to make an appointment. We understand that it is tempting to bring someone with you in hopes that they can be seen as well during your appointment time, but in fairness to those who have waited, we are not able to see anyone without a scheduled appointment. We appreciate your cooperation in this matter. Please bring the following items with you to appointments: Your insurance card or other health coverage information. Some insurance carriers require you to have a referral or primary care physician authorization before treatment is given. Please check with your carrier if you are in doubt. Walking shorts and athletic shoes (knee examination only). X-rays or MRI’s not older than twelve or eighteen months (if available). Clinic notes or operative reports from your referring physician that relate to your condition. Payment in full is expected at the time of your visit. Exceptions include workers compensation, Medicare, and preferred provider contracts (copay only). Check your insurance information to identify whether the Steadman Hawkins Clinic is a preferred provider for your policy. Charges for physician therapy may also be included in the total charge of your appointment, but are billed separately. For your convenience we accept Visa, MasterCard, American Express, Discover, cash or check. Please contact the billing office if you have any questions or concerns. Should you have any questions prior to your visit, please feel free to contact the reception at (970) 476-1100 for the Vail office or (970) 453-5585 for the Breckenridge office and we will be happy to assist you. MEDICAL RECORDS If in the future you need to request certain medical records from our office, please be aware that the request could take ten days to two weeks before you receive the information. We will make every effort to fulfill all medical records requests as quickly as possible. Please contact our Medical Records department if you have any further questions. PARTICIPATING INSURANCE CARRIERS BeechStreet Cigna PPO Great West PPO Humana Choice Care Medicare Mountain Medical Affiliates PPO Pacificare PPO Rocky Mountain HMO Rocky Mountain Solo PPO Sloans Lake Managed Care PPO United Healthcare Aetna Cofinity NON PARTICIPATING EXAMPLES Anthem Blue Cross Blue Shield Fortis Medicaid PHCS WORKERS COMPENSATION For patients whose injury is work related, you must provide the clinic with an authorization letter from your employer or workers compensation carrier. Please include a claim number or case number, contact person and their phone number, and appropriate billing address. BILLING INFORMATION Like most physicians’ offices, we request payment at the time of service unless we are a preferred provider for the insurance company or employer. Contact our office for a complete list of all the plans we accept. Since most insurance companies do not reimburse the total amount due, you will be responsible for any charges that are not covered under your plan. Contact our business office if you have any questions regarding your coverage or account balance. All billing inquiries for the Vail and Breckenridge Clinics should be sent to this address: Steadman Hawkins Business Office P.O. Box 660706 Dallas, TX 75266-0706 Phone: 1-866-842-2050 IMPORTANT PHONE NUMBERS Steadman Hawkins Clinic 970-476-1100 Steadman Hawkins Sports Medicine Foundation 970-479-9797 Vail Valley Medical Center 970-476-2451 Care and Concierge Services:     Here to Help of Vail 970-949-4248 Florist:     A Secret Garden 970-476-2241 Ski Mountains - General Information:     Vail     Beaver Creek 970-476-5601 970-949-5750 Road Conditions:     Colorado Highway Patrol     Vail Police Department 303-639-1111 970-479-2226 Fire, Safety & Emergency Information:     All Police and Fire Emergencies     Vail Police Department     Vail Fire Department 911 970-479-2200 970-479-2250 INFORMATION FOR OUT OF TOWN PATIENTS Accommodations Care and Concierge Services Transportation Airport Information General Vail Information Vail Weather Report Altitude Sickness Information REHABILITATION AND TRAINING Whether an injury requires surgery or simply a specific exercise program, the Steadman Hawkins Clinics' physicians understand the importance of rehabilitation to the recovery process. With physician, patient and therapist working together, customized rehabilitation programs help each patient achieve the best possible recovery. SURGERY If you require surgery to correct an orthopaedic disorder, your physician will thoroughly explain the operative procedure, the recovery process and the type of rehabilitation program you will need. Our surgical suites are equipped with the most advanced instrumentation and equipment currently available. WHAT TO BRING WITH YOU TO YOUR SURGERY All Patients: Athletic shoes Shorts Loose, comfortable clothes (they may become stained, so make sure they are not your favorites) Any icing device (cold pack, cryo-cuff, etc.) that you have used and liked Summaries of any physical therapy or training programs that you have followed for this condition Insurance card/Workman’s Comp information Knee Patients: Crutches (if you already have some) Knee brace that you have been using Shoulder Patients: Loose fitting button-up shirts EMERGENCY INFORMATION Our clinics will always have a physician on call in case of after hours emergencies. If you need to contact a physician when the clinic is closed, call the regular clinic number and our answering service will notify the physician on call to contact you.